Crawford Technologies

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OVERVIEW

Crawford Technologies leads the way in document accessibility, harnessing advanced AI for document remediation to ensure adherence to ADA and WCAG standards. The company's dedication to accessibility encompasses PDFs, Word documents, and HTML files, ensuring compatibility with assistive technologies while offering conversions to Braille, large print, and audio formats. This commitment underscores Crawford Technologies' belief in inclusive communication. They offer versatile solutions, whether on-premises, via SaaS, or through cloud integration, streamlining the remediation and validation process. By championing universal design principles and highlighting the importance of accessible documents for fostering inclusivity, Crawford Technologies strives to enhance the usability of digital content for all users. Their mission is to ensure equal access to information for everyone, regardless of their abilities.

MANAGEMENT TEAM

  1. Ernie Crawford: Ernie Crawford, President and Founder of Crawford Technologies, is a pioneering figure in the electronic document industry, boasting over 30 years of senior marketing and management experience in high-volume electronic printing. Holding the prestigious M-EDP (Master Electronic Document Professional) designation, he stands among only 17 individuals worldwide. Over two decades, Ernie has transformed Crawford Technologies from a basement startup into a prominent international technology firm with offices in Toronto, New York, Boston, Fort Collins, and London. His leadership has propelled the company to consistent recognition, including listings in Canada’s fastest-growing companies by Canadian Business PROFIT Magazine, Deloitte’s North American Technology Fast 500™, and Branham300's top Canadian technology companies. Ernie's vision and expertise continue to steer Crawford Technologies towards innovation and success. Prior to founding Crawford Technologies, Ernie established thriving marketing and support divisions within Xerox Canada and provided consultancy services to industry giants like IBM and Xerox. Beyond his professional achievements, Ernie enjoys skiing and cherishes his role as a father to two daughters.
  2. Mark Petoskey: With over 20 years of sales management expertise in the information technology sector, Mark brings a wealth of experience to Crawford Technologies. His background includes executive management and sales leadership roles where he spearheaded marketing, channel sales, and direct sales efforts for Fortune 500 firms and early-stage tech ventures. Mark most recently served as the North American Vice President of Sales for M-Files, a leading SaaS provider of enterprise content management software, and as VP of Sales for Axcient, a SaaS provider of recovery solutions (acquired by K1 Investment Management). Mark holds a B.A. in International Business and an M.S. in Management Science.
  3. Darcie Vany: Darcie, a seasoned executive with over 15 years of experience, specializes in leading finance and operations teams within high-growth companies in the software industry. With a track record of navigating companies through various stages of growth, from inception to successful exits, Darcie has facilitated numerous M&A transactions from both the seller and buyer perspectives. She excels in designing and enhancing business and financial systems, strategies, and processes for newly-established and rapidly expanding enterprises, ensuring operational efficiency and the implementation of impactful metrics. Currently overseeing all finance and administration functions at Crawford Tech, Darcie also serves as a mentor with Big Brothers Big Sisters of Toronto since 2014.
  4. Roger Morin: Roger Morin spearheads North American growth for the company, leveraging his extensive 22-year background in enterprise software sales and sales management. His recent tenure at M-Files, Inc. saw him leading direct sales teams, pivotal in transitioning the company from small business to enterprise sales and successfully adopting a subscription sales model. Additionally, Roger played a key role in enhancing sales team growth and retention through effective sales enablement strategies. Prior to his role at M-Files, Roger held various sales and sales management positions at industry giants Oracle, Microsoft, and Software AG.
  5. Doug Koppenhofer: With over fifteen years of experience in the digital accessibility sector, Doug has held prominent sales and leadership roles at Actuate, Xenos, and IBM. Notably, he served on the executive team at Deque, a prominent digital accessibility consulting firm. Doug's professional ethos centers on fostering an enjoyable work environment while delivering tangible outcomes for clients seeking to enhance their accessible footprint across all abilities.
  6. Carol Steinbock: With over 25 years of human resources experience spanning manufacturing, financial services, and technology sectors, Carol Steinbock leads CrawfordTech's exceptional team. Holding certifications including SHRM-CP and PHR®, Carol is well-versed in HR practices and legal regulations in both the U.S. and Canada. She specializes in fostering open dialogue through employee training, particularly in 'Crucial Conversations', aiming to align teams and cultivate leadership qualities among employees. Collaborating closely with CEO/President Ernie Crawford, Carol is dedicated to making Crawford Technologies a premier workplace. Beyond her professional commitments, Carol serves as a volunteer victim advocate for Larimer County’s Sheriff’s department, reflecting her passion for making a positive impact in every aspect of her life.
  7. Harvey Gross: Harvey Gross, as Vice President of Product Management at CrawfordTech, drives the success of the company's solutions and services by overseeing product strategy, development, and market expansion. With over 30 years of experience in product development, management, sales, and operations in document management, content management, and business process markets, Harvey previously served as Chief Technology Officer and Vice President of Product Management & Development at Datawatch Corporation. His extensive background also includes roles as Chief Technology Officer at Lason, Inc., where he grew the electronic content management service from inception to $20 million, and as Senior Vice President at Virtual Image Technologies, Inc. and 360Services, Inc.
  8. Tim Ciceran: With over 20 years of expertise in the high-volume electronic printing sector, Tim Ciceran oversees customer support, professional services, IT infrastructure, and quality assurance groups at CrawfordTech. His extensive background in data transformation, workflow management, print production, and web presentment solutions includes roles at Imaging Research Inc., Xenos Group, and Crawford Technologies Inc. Tim's leadership in customer support and professional services has fostered robust relationships with the company's growing clientele, leading to consistent year-over-year enhancements in CrawfordTech's NPS® rating, currently standing at +68.
  9. Kevin Tondreau: With over 25 years of experience in the transactional printing and electronic-document delivery realm, Kevin has held diverse roles across vendors and document service providers. His tenure as Director of Support and Services at Emtex, Pitney Bowes, and various other organizations equipped him with comprehensive expertise spanning the document life cycle, from composition to printing, insertion, archiving, and USPS tracking. Currently overseeing the professional services group at Crawford Technologies, Kevin ensures top-tier delivery of services and solutions, empowering customers to swiftly implement and maximize the utilization of CrawfordTech’s products and services.

PRODUCTS

For nearly 20 years, Crawfordtech's products have been the driving force behind high-value, high-volume documents for many of the world’s top organizations. Companies look to Crawfordtech for its platform-independent approach, leading system performance, and superior innovation.

Crawfordtech's products reflect its extensive expertise in the technologies surrounding enterprise output and document processing, as well as its deep understanding of the business implications of information management.

Crawfordtech's products have received numerous awards, and its solutions are the products of choice for customers around the globe.

  1. PRO Transforms: PRO Transforms are recognized for their flexibility, speed, and accuracy as print stream conversion solutions. These enterprise utilities facilitate the conversion of existing print streams without the need for document reprogramming or redesign, enhancing the value of legacy document workflows. The technology is noted for its processing speed, superior output fidelity, single-pass processing, platform independence, and cost-effective implementation, allowing customers to increase the flexibility and efficiency of their production operations and leverage the latest technological advancements.
  2. AccessibilityNow: AccessibilityNow offers a platform highly automated and integrative, designed to meet the document accessibility needs of various organizations, including large and small businesses as well as government entities at all levels. This platform utilizes AI and automation to support the unique processing requirements of both high-volume transactional documents and static documents of all types. A key focus of AccessibilityNow is to facilitate effective and accurate communication across languages and disabilities, enabling instant and live interaction with individuals regardless of dialect, disability, or location.
  3. SmartSetup: SmartSetup, developed by Crawford Technologies, is a no-code software solution that streamlines the indexing process for document onboarding and application migration projects. It incorporates AutoSense technology, which utilizes artificial intelligence (AI) and machine learning (ML), to automate the scanning, indexing, and data extraction from various document types within a production data stream. By leveraging SmartSetup, businesses can significantly boost productivity, eliminate errors, simplify complex projects, and enhance overall operational efficiency.
  4. eDeliveryNow: eDeliveryNow® is a comprehensive platform designed to streamline electronic customer communication management (CCM) and enterprise communications processing (ECP) for businesses. With its advanced technologies and modular architecture, eDeliveryNow enables organizations to deliver personalized, accessible, and compliant digital communications across multiple electronic channels, thereby improving customer engagement and operational efficiency.
  5. cSimpl: cSimpl is a web-based tool that enables the quick creation of advanced workflows for data files in the cloud, facilitating tasks such as adding 2D barcodes for new inserters or crafting complex workflows for postal sorting and file segmentation. It optimizes data for printers and post-production equipment without requiring significant upfront investment or extensive training. cSimpl also enhances security for data, optimizes print files, and integrates legacy systems with modern printers and mail inserters. For problematic PDF files, cSimpl offers rapid repair solutions, streamlining fonts, removing duplicates, and optimizing files without compromising quality. Additionally, cSimpl incorporates the world's fastest and most accurate print stream transforms and leading post-composition tools, enhancing and modernizing data files to meet specific production needs.
  6. Operations Express: Operations Express is an advanced post-composition solution that re-engineers and enhances existing high-volume print streams, eliminating the need for costly and time-consuming upstream application changes. This solution allows providers to streamline operational processes, accelerate deployment, and maximize efficiencies, thereby becoming more agile, expanding capabilities and services, and improving revenue. Operations Express enables the extraction of valuable data within documents for generating barcodes, creating custom index files, MRDF files, and external files to enhance workflow management efficiency. It integrates with PRO Designer, a GUI for rapid editing and configuration, directing a high-speed transformation engine. Widely adopted by industry-leading organizations, Operations Express is equipped with comprehensive capabilities to meet complex processing demands.
  7. PRO DocNow: PRO DocNow is a Software as a Service (SaaS) offering that enhances print and mail operations by reengineering, optimizing, and normalizing print and PDF files. This solution improves utilization of print and finishing equipment and boosts operator productivity. PRO DocNow minimizes IT involvement and eliminates the need for hardware and administrative expenses, providing secure processing and 24/7 availability. It allows users to pay only for the services they use, positioning itself as a powerful and flexible future-oriented solution in post-composition and data reengineering.
  8. QA Suite: The QA Suite from Crawford Technologies provides essential tools to automate and simplify document quality assurance (QA). This suite ensures document accuracy and compliance while minimizing resource demands and enhancing productivity. It offers seamless integration across various environments, allowing organizations to automate their document QA processes efficiently. By using the QA Suite, organizations can reduce the risk of ineffective testing, ultimately saving time and money.
  9. PRO Conductor: PRO Conductor is an integration platform that enhances Customer Communications Management (CCM) by automating and orchestrating all aspects of the environment, thereby increasing quality, improving operational performance, and reducing costs. It features a visual interface that spans document composition to delivery, across multiple sites, systems, and processes, providing stakeholders with real-time visibility, insights, and controls to optimize workflows and drive results. PRO Conductor seamlessly integrates with Enterprise Output Management (EOM) and CCM systems to deliver a highly personalized customer experience (CX) for both internal and external customers. Its low-code toolkit and compatibility with nearly any system or software enable organizations to maintain a modern, user-friendly Automated Document Factory that ensures visibility and auditability throughout the entire production process.
  10. PDF Accelerator:CrawfordTech's PDF Accelerator enhances the processing of large PDF files by offering flexible optimization capabilities. This industry-proven solution streamlines and optimizes PDFs for print, archival, and e-delivery, delivering increased performance, efficient asset and resource utilization, and significant productivity gains. It addresses the challenges of problematic PDFs, such as issues arising from poor document composition, faulty rendering algorithms, or file repurposing. PDF Accelerator's robust configuration and tuning capabilities allow for custom streamlining and optimization to meet specific requirements. Particularly beneficial for print and mail organizations, it efficiently manages the processing of large, complex PDF applications, including legacy ones. When used with solutions like Operations Express, it enables print changes and optimization in a single pass, maximizing asset utilization and operational efficiency.
  11. PRO Designer: PRO Designer is a powerful Graphical User Interface (GUI) design tool that enables organizations to quickly configure the actions and parameters for processing fully composed files into specific print or digital outputs. It provides a flexible and intuitive means for designing new application configurations or updating existing ones without needing extensive programming support or expertise. With PRO Designer, users can immediately validate output, thereby reducing development and approval cycle times, which accelerates job and client onboarding processes, saving significant time and money for organizations.
  12. eDeliveryNow® Preference Manger: eDeliveryNow® Preference Manager is an integral component of the eDeliveryNow® Platform, designed to align with customers' preferred communication channels. It efficiently captures, stores, and manages preferences for electronic delivery methods including email, text messaging/SMS, web portals, mobile, and social media, as well as accessible document formats such as PDF, PDF/A, Accessible PDF, HTML5, and WCAG 2.1 web content, alongside traditional channels like print, mail, and phone.
  13. Go Mobile: Go Mobile from Crawford Technologies offers an easy-to-use, comprehensive tagging solution that transforms existing transactional customer communications, such as bills, statements, and agreements in AFP and PDF formats, into responsive HTML5 communications. These templates automatically adapt the layout to fit any screen size perfectly. This transformation is achievable without the need for extensive redesign efforts, specialized composition software, or the development of special purpose web applications. Documents stored in legacy archives and content services repositories can be automatically converted to responsive HTML5 on-the-fly during retrieval, making them ready for multichannel distribution without modifying or altering the original document.
  14. Sunrise: Sunrise provides businesses with a high-volume, modern content transformation manager utilizing a Web services REST API to integrate customer communications at the content level. It facilitates user-requested, multi-threaded content transformations across a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others. These transformations are performed in real-time, within process, and with extremely high throughput, accommodating thousands of concurrent users without constraints on content type, volume, or location.
  15. Riptide®: Riptide® offers businesses a highly configurable and sophisticated content transformation and distribution engine. It retrieves content from enterprise content management (ECM) systems and content services platforms (CSP), converting it from any format into optimal formats for electronic delivery and printing, including PDF, PDF/A, Accessible PDF, and HTML5. Riptide then packages this transformed content into digital bundles for distribution. Its processes involve high-volume batch processing at scale, allowing for personalized output that can be distributed to customers’ preferred communication channels. Riptide is particularly useful for case management, enabling organizations to bundle disparate content from both legacy systems and modern applications.
  16. IndiVideo™: IndiVideo™ from Crawford Technologies is an interactive, data-driven Personalized Video Platform that transforms paper-based statements, bills, and policies into hyper-personalized, interactive digital videos using customer transactional data from any source. Leveraging Crawford Technologies Digital Transformation Engine (DTE) and enPower APIs and Web Services, IndiVideo offers powerful integrations with customer communication environments. This platform provides customers with a "know me" video-based explanation of critical communications, resulting in higher levels of engagement and customer satisfaction.
  17. CCM Gateway for Alfresco:CCM Gateway for Alfresco, developed by Crawford Technologies, offers sophisticated, universal print stream conversions, indexing, and document classification for a wide range of print formats, including AFP, Xerox, PDF, PostScript, PCL, and others. It enables Alfresco customers to modernize outdated archiving systems and manage all content, including critical customer communications, through the Alfresco Platform. This solution ensures secure management and storage of electronic documents, adhering to best practices and regulatory standards. By integrating Crawford Technologies’ transformation capabilities with Hyland Alfresco’s modern approach to enterprise content management, organizations can create business applications that enhance the efficiency and value extracted from enterprise content, regardless of its location or format.
  18. CCM Gateway for Nuxeo: CCM Gateway for Nuxeo, developed by Crawford Technologies, facilitates sophisticated, universal print stream conversions, indexing, and document classification across a variety of print formats including AFP, Xerox, PDF, PostScript, and PCL. This tool enables Nuxeo customers to modernize outdated archiving systems and effectively manage all content, including critical customer communications, using the Nuxeo Platform. It ensures that electronic documents are managed effectively, securely stored, and fully compliant with best practices and regulatory standards. By leveraging Crawford Technologies’ transformation capabilities in conjunction with Hyland Nuxeo’s contemporary approach to enterprise content management, organizations can swiftly develop business applications that maximize the efficiency and value of enterprise content, irrespective of its location or format.
  19. CCM Gateway for SharePoint: CCM Gateway for SharePoint, developed by Crawford Technologies, offers advanced, universal print stream conversions, indexing, and document classification for a diverse array of print formats, including AFP, Xerox, PDF, PostScript, and PCL. This solution enables SharePoint users to update outdated archiving systems and manage all content, including critical customer communications, efficiently within SharePoint. It ensures that all electronic documents are effectively managed, securely stored, and fully compliant with best practices and regulatory standards within SharePoint. Integrating Crawford Technologies’ transformation capabilities with SharePoint's modern approach to enterprise content management allows organizations to swiftly develop business applications that enhance the efficiency and value extracted from enterprise content, regardless of its location or storage format.
  20. CCM Gateway Software Development Kit (SDK): The CCM Gateway Software Development Kit (SDK) from Crawford Technologies is a modern customer communication management archiving solution tailored for large and mid-size organizations. It provides top-tier software and tools to transform, normalize, and archive high-volume transactional customer communications, reports, and associated content. The SDK supports both real-time and batch processing and is compatible with a wide range of print formats including AFP, Xerox, PDF, PostScript, and PCL. This flexibility allows organizations to enhance the backend processing platforms of both existing and newly developed customer service portals. By integrating the powerful components of the CCM Gateway SDK with existing enterprise content management repositories and customer service portals, organizations can rapidly develop business applications that make all customer content accessible, regardless of its location or format.
  21. enPower: enPower, based on a foundation of APIs and Web Services, revitalizes legacy systems and extends their functionality. This tool is more than just a technical interface atop a database—it represents a complete business model that allows organizations to remain agile and adopt emerging technologies without the costly process of replacing existing infrastructure. Major print service providers, financial institutions, insurance companies, healthcare entities, and government institutions utilize Crawford Technologies' enPower APIs and Web Services to develop their own cloud platforms, coordinate Automated Document Factories (ADFs), integrate content archives, and transform customer communications into mobile-ready and accessible formats for the blind and partially sighted.
  22. ILA: The dual-screen ILA facilitates real-time, multilingual conversation either in person or remotely via the web. Users select their language or dialect and can immediately begin communicating by speaking or typing in their native language. The device instantly transcribes, displays, and voices the conversation in the selected languages of other participants. It allows for the pre-loading of commonly used phrases, questions, and protocols to ensure accuracy in conversation. Additionally, ILA offers one-click access to a live human interpreter through audio or video when needed. Designed to also support individuals with communication and mobility disabilities, ILA provides an unprecedented capability for effective communication. Merging AI-powered translations with the option for live interpretation, ILA ensures effective communication while controlling interpretation costs, charging for live services only when necessary.
  23. AccessibilityNow-com: AccessibilityNow-com is a cloud-based e-commerce platform developed by CrawfordTech that enables users to upload PDF files and receive WCAG-compliant Accessible PDFs in return. Known for its rapid turnaround and compliance guarantees, the platform is especially suited for organizations that need to process a small volume of documents. Leveraging the capabilities of AccessibilityNow Publisher, AccessibilityNow.com offers an easy and cost-effective method for creating Accessible PDF documents.
  24. AccessibilityNow® Dashboard: AccessibilityNow® Dashboard is a high-end workflow solution featuring a web-based dashboard that tracks activities, monitors files in process, and automates report creation. As an integration platform, it enhances Customer Communication Management (CCM) and improves customer experience, leading to better quality, enhanced operational performance, and reduced costs. The user-friendly interface manages document delivery for accessible documents, providing real-time visibility, insights, and controls to optimize workflows and achieve desired outcomes.
  25. AccessibilityNow Designer: AccessibilityNow Designer offers a flexible and intuitive platform for designing new application configurations or updating existing ones without the need for programming or IT involvement. This tool supports various output formats, such as PDF/UA, Accessible PDF (WCAG), and Accessible HTML5, and can generate alternate formats like Braille, Large Print, E-Text, or Audio. The Graphical User Interface (GUI) enhances the capabilities of AccessibilityNow Transactional by providing a broad range of functionalities, access, and efficiencies. It empowers end-users with user-friendly tools to create business rules that convert transactional documents into accessible formats without modifying existing applications or requiring extensive programming expertise.
  26. AccessibilityNow® Gateway: AccessibilityNow® Gateway provides organizations with a solution to retrieve, convert, and present information from archive systems and ECM repositories quickly and accurately, catering to multi-channel delivery requirements. Featuring a RESTful web service interface, this platform enables applications on any system to allow users to locate statements, bills, and regulatory documents in any supported ECM system, irrespective of the document or print format (AFP, PDF, Metacode). Users can then view or download these documents in Accessible PDF or Accessible HTML5 formats.
  27. AccessibilityNow Publisher: AccessibilityNow Publisher addresses the needs of blind, partially-sighted, and cognitively disabled individuals, fulfilling both customer experience strategies and compliance requirements. This tool provides rapid accommodation for published documents, which are typically static and stored as PDFs on web pages. Traditional barriers such as the low volume of accessibility requests and high costs associated with document preparation have limited organizations' ability to provide universally accessible documents. AccessibilityNow Publisher enables the automatic tagging and conversion of documents like marketing materials, letters, books, and manuals into print-ready Accessible PDF (WCAG and PDF/UA) or Accessible HTML5, ensuring adherence to global regulations. Additionally, for users wanting to tag documents themselves while reducing the time spent, AccessibilityNow Publisher automates the PDF tagging process, which can be integrated into workflows or RPA systems via an API, achieving completion rates as high as 90% to expedite accessibility.
  28. AccessibilityNow® Remediate: AccessibilityNow® Remediate, developed by Crawford Technologies, is an ad hoc tagging tool designed for use in a Windows desktop environment. This tool provides a fast and easy method for tagging PDF documents, including setting the read order, paragraphs, headings, lists, URLs, and tables. Remediate serves as a purpose-built tool that can either operate independently for direct document tagging or as a final step in the remediation of files previously tagged using the Crawford Technologies Publisher application. Featuring a graphical user interface, Remediate allows users to efficiently tag untaged PDF documents, enhancing their accessibility. It can be used as a standalone application or to refine files that have already undergone an initial tagging process.
  29. Document Accessibility Services: Crawford Technologies' Document Accessibility Services are renowned for their deep industry knowledge and unmatched expertise in document accessibility. These services are tailored to assist organizations in converting documents into electronic or physical formats that are accessible to individuals who are blind, partially sighted, or cognitively disabled. The experts at Crawford Technologies possess a thorough understanding of the complex document accessibility landscape, enabling them to simplify technical concepts into clear solutions that meet client needs.
  30. AccessibilityNow® Transactional: AccessibilityNow® Transactional, offered by Crawford Technologies, is a leading on-premises solution for converting transactional documents into accessible formats. This software automates the tagging process and includes AccessibilityNow Designer, a GUI design tool that allows for the creation of rules to produce accessible documents. Outputs from AccessibilityNow Transactional include PDF/UA, WCAG PDF, HHS compliant PDF, or Accessible HTML, making it versatile for various accessibility strategies. The solution also features a suite of flexible productivity tools optimized for high-volume document output, accepting all standard print stream formats without the need for recomposing existing outputs or revisiting originating applications. It supports both batch and interactive processing and offers workflow and integration options to create customized end-to-end workflows. Traditional alternate formats such as audio, large print, or braille can be managed through CrawfordTech’s Document Accessibility Services center or any certified MasterONE service provider.
  31. AccessibilityNow® Transactional: AccessibilityNow® Validator, developed by Crawford Technologies, is a document scanning program designed to assess the accessibility level of documents. This tool can evaluate documents individually, supporting thorough and accurate remediation efforts. It can be operated through an API (Java, .NET, C), command line, or scripts, facilitating automatic validation across large volumes of files. Additionally, AccessibilityNow® Validator features a web-based GUI for the manual validation of smaller file groups, making it versatile for different usage scenarios.
  32. AccessibilityNow® WeCo: AccessibilityNow® WeCo is a user-friendly, wizard-driven Microsoft Word plugin that simplifies the process of creating accessible Word documents and their corresponding accessible PDFs. This efficient tool does not require users to have extensive knowledge of document accessibility, advanced proficiency in Word, or specialized skills. By using WeCo, the time and effort involved in manually producing accessible documents are significantly reduced, while ensuring precise adherence to document accessibility standards.
  33. AccessibilityNow Translate: AccessibilityNow Translate offers a high-speed, scalable solution capable of translating millions of pages per day across more than 120 languages. This software maintains the original formatting of documents and allows for selective translation of content, making it ideal for both printing and mailing documents with full integrity and for use in digital channels. AccessibilityNow Translate is available as either a SaaS or Managed Service, enabling rapid onboarding and minimal upfront costs.
  34. MasterONE Architecture: MasterONE Architecture is a comprehensive data protocol designed to streamline document accessibility across various industries. It supports ingestion of diverse print streams including AFP, PDF, PCL, Metacode, PostScript, and Line data, facilitating outputs in multiple accessible formats such as Accessible PDF, Accessible HTML, Braille, eText, Large Print, and Audio. This protocol allows for documents to be created or transformed into standardized formats compliant with ADA, Section 508, AODA, EN-501-349, and other global accessibility standards. Additionally, MasterONE enables on-demand document remediation or storage in target formats, significantly reducing delivery times for critical documents.
  35. PRO Reprint Server: Crawford Technologies' PRO Reprint Server provides a highly adaptable, automated reprint solution tailored for documents, bills, and statements within enterprise environments. It effectively integrates with various document repositories, including legacy enterprise content management (ECM) systems, mainframe setups, and contemporary content services platforms (CSP). This server supports both real-time and batch processing of reprint requests, accommodating immediate execution or batch consolidation for high-speed printing on specialized equipment such as laser printers and production inkjet presses. Furthermore, PRO Reprint Server offers the capability to convert documents into multiple formats to suit different printing devices and is fully customizable to meet the specific needs of any enterprise in-plant print/mail facility or print service provider, ensuring fast and flexible retrieval of documents for customer service purposes.
  36. Signed PDF: CrawfordTech's Signed PDF allows organizations to automatically apply digital signatures to PDF documents, ensuring recipients that the content is verified and originates from a trusted source. This feature provides added security and authenticity to organizational communications, confirming the integrity and origin of each document.
  37. PRO AFP: CrawfordTech's PRO AFP offers advanced transformation and conversion tools for AFP files, enabling conversion to various output formats with high speed and fidelity. This solution facilitates the migration of applications to new printers, archiving of content, and expansion of capabilities without requiring costly modifications to existing applications or architecture. PRO AFP also enhances file structure by normalizing AFP files—minimizing duplicate fonts, removing duplicated graphical elements, and optimizing files for reduced storage size and improved performance in downstream workflows and printing processes.
  38. PRO Meta: CrawfordTech's PRO Meta offers Xerox transformation and conversion tools that provide high accuracy and efficiency in converting DJDE, LCDS, and Xerox Metacode into a variety of output formats. The product supports all industry-standard formats, including AFP, Postscript, PCL, PDF, HTML5, and line data, ensuring quick conversions with high fidelity. Additionally, PRO Meta includes capabilities to normalize Xerox Metacode files, which helps reduce storage size and eliminate duplicate fonts and graphical elements, thereby enhancing performance in downstream workflows.
  39. PRO PDF: CrawfordTech's PRO PDF offers robust PDF transformation and conversion tools that enable high-speed conversion of PDFs into various output formats with industry-leading fidelity. This product supports the integration of new printers, optimizes existing PDF files for archiving or document remediation, and expands capabilities without necessitating costly IT modifications or architectural changes. PRO PDF also enhances PDF file structure by normalizing content, reducing duplicate fonts, removing duplicated graphical elements, and performing other enhancements to minimize storage size and maximize performance in downstream workflows. The solution is noted for its speed—typically two to four times faster than competitors—alongside the highest conversion fidelity and exceptional support and quality assurance.
  40. PRO PCL: CrawfordTech's PRO PCL facilitates the conversion of PCL print data streams into multiple output formats such as PDF, AFP, PostScript, and Metacode, with exceptional speed and precision. This flexible solution offers unparalleled performance, achieving the highest conversion fidelity and quality assurance. Additionally, PRO PCL enhances file efficiency by normalizing PCL files, which helps reduce storage size and eliminate duplicate fonts and graphical elements, thus improving performance in downstream workflows.
  41. PRO PS: CrawfordTech's PRO PS offers an efficient solution for converting PostScript print streams into various output formats such as PDF, AFP, Metacode, and line data, while maintaining high performance and fidelity. The solution also includes capabilities to normalize PostScript files, which helps reduce storage size and enhance performance in downstream workflows by minimizing duplicate fonts and removing duplicated graphical elements. PRO PS enables communication providers to expand their capabilities and support functions like archiving, enterprise content management systems, and digital delivery without necessitating costly modifications.
  42. PRO Print Manager:CrawfordTech's PRO Print Manager is a flexible and robust output management solution designed for print operations handling transactional or marketing communications, specifically supporting AFP/IPDS workflows and printers. This cost-effective, scalable solution offers full bi-directional control of IPDS printers, optimizing document workflow for managing both current and legacy applications. PRO Print Manager enables print organizations to meet demands for personalized, accurate, and timely communications while reducing costs and increasing productivity by leveraging existing assets. Its user-friendly interface facilitates centralized management and monitoring of IPDS print devices and queues, simplifies job submission, scheduling, and provides convenient document viewing, making it an ideal tool to enhance printing system capabilities for current and future document requirements.
  43. TurboFlow: CrawfordTech’s TurboFlow enhances performance and flexibility for high-volume complex processing of all print formats, including PDF. This product boasts advanced indexing capabilities that allow large print files to be split, re-sequenced, and merged into multiple files in any order in a single pass, enhancing processing speeds by up to 50%. TurboFlow is designed to help communication providers minimize resource requirements and maximize productivity, supporting the achievement of stringent SLA timeframes and boosting operational efficiencies for all customer communications. Additionally, TurboFlow facilitates complex page sequence adjustments like postal sorts and address cleansing by merging and re-sequencing multiple print files, using external files to detail selection and sequence, thus optimizing printstreams for faster printing and archiving.
  44. QA Now: CrawfordTech's QA Now offers organizations a scalable, fully automated quality assurance (QA) solution designed to ensure the accuracy of critical customer communications. This robust system facilitates the efficient and cost-effective management of document-related QA testing processes. QA Now allows for easy scheduling of document test runs tailored to specific QA requirements, thereby minimizing the risks associated with inadequate or inconsistent testing. Its web-based dashboard provides an intuitive interface for monitoring testing status and viewing results, enabling quick visual assessments. With QA Now, organizations can significantly reduce the time, resources, and costs associated with rectifying inaccuracies in critical communications.
  45. PRO Quick Compare: CrawfordTech's PRO Quick Compare is designed for high-volume document processing and serves as an efficient, cost-effective document quality assurance utility. This tool optimizes and simplifies the testing and remediation of customer documents to ensure high-quality communications and a positive customer experience (CX). PRO Quick Compare is user-friendly and ideal for identifying and addressing document changes early, thereby reducing the risk of potential downstream consequences.
  46. PRO Conductor Proof and Approve: CrawfordTech's PRO Conductor Proof and Approve is essential in production environments to ensure outgoing mail pieces are accurate and of high quality. This solution enables organizations to identify and correct errors before mail is dispatched, thereby preventing costly reprints and re-mailings. It provides a secure Personal URL (PURL) that allows approvers to review, approve, and release jobs only when satisfied with the content and formatting. This web-based interface requires final sign-off on jobs and workflows, capturing notes, time, date, and user details for each approval, which helps protect both production staff and the organization. By detecting errors such as incorrect recipient information, missing pages, or incorrect branding elements, PRO Conductor Proof and Approve enhances operational efficiency, reduces waste, and improves customer experience by ensuring the integrity and accuracy of mailed documents.
  47. Review and Release: Review and Release provides organizations with a streamlined mechanism to manage the review and removal of documents within a transactional print workflow, ensuring that only print-ready pages proceed to production. This system helps eliminate unnecessary printing costs and avoids the labor-intensive process of manually locating documents post-printing. Business users can conveniently preview and inspect documents for accuracy, and remove any inaccurate or unwanted documents before releasing them for production, whether internally or through an external print service provider. Additionally, it enhances data privacy by reducing the risk of confidential information being accessed by unauthorized individuals.
  48. PRO Inkjet Express: PRO Inkjet Express offers a comprehensive suite of tools designed to seamlessly establish an automated workflow for inkjet presses. This highly adaptable and expandable solution allows organizations to transition from existing processes without the need to recreate print streams or alter ongoing production workflows. By fully utilizing the capabilities of full-color inkjet presses, PRO Inkjet Express enables providers to offer additional benefits to clients while reducing operational expenses.
  49. PRO Office: PRO Office is a powerful web service designed for organizations to convert and merge Microsoft Office and image files into a unified, searchable PDF format, suitable for document archiving and PDF workflow integration. This centralized, server-based solution simplifies the conversion of large volumes of diverse content types into standardized PDF or PDF/A files. It incorporates features such as scaling, rotating, and fitting to page, streamlining the process of creating manageable PDFs for easy distribution and output. PRO Office is particularly beneficial for organizations dealing with legal, financial, human resources, and other critical documents, helping them maintain compliance across the enterprise.
  50. PRO Workflow Connector: The PRO Workflow Connector is a high-performance, fully automated solution that utilizes open, ISO standards-based communication protocols to efficiently transfer print-ready data streams and associated metadata across different computing platforms. This tool ensures the retention of essential metadata, enabling accurate workflow execution without loss of critical information. It supports a broad range of data manipulation applications, including transformations, print stream re-engineering, ACIF, and composition engines, tailored to specific business needs. The flexibility of the PRO Workflow Connector stems from its compatibility with diverse computing platforms, providing unmatched performance and seamless integration wherever print-ready data streams need to be transferred.
  51. PRO WorkFlow JES: PRO Workflow JES is a robust solution designed to manage spool datasets on z/OS and OS/390 systems, enhancing data manipulation and routing capabilities. It automates the retrieval of print outputs from JES, allowing users to directly manipulate data and applications from the JES queue and efficiently route output files to specified destinations, applications, and post-processing systems. Additionally, PRO Workflow JES supports modern network protocols, including FTP, Direct Socket, and LPR/LPD, facilitating migration to TCP/IP and/or FTP networks. This increases flexibility, connectivity, and reliability in data transmission across internal networks.
  52. PRO Workflow Server: The PRO Workflow Server is an advanced print queue manager that automates data manipulation, application transformations, and print stream re-engineering. This powerful tool allows for the efficient routing of output files to dynamically assigned destinations such as printers, folders, and FTP sites, and enhances process oversight with real-time email notifications. By eliminating manual print job management, the PRO Workflow Server streamlines workflows, boosts productivity and efficiency, reduces errors, and saves time, offering users a comprehensive solution to embrace the power of automation in their printing and data handling processes.
  53. PRO Dynamic Document Archive: The PRO Dynamic Document Archive is a high-performance software product tailored for the archiving and retrieval of transactional customer communication documents. Designed from the ground up to store print streams in their native format, it ensures quick retrieval and presentation in various output formats. This archive solution allows for the reprinting of archived customer documents in their original format, facilitates the presentation of original documents for viewing by customers and service agents, and offers significant savings in production and mailing costs when selected as an alternate distribution channel by customers.
  54. PRO Production Manager: PRO Production Manager is a powerful software solution aimed at optimizing printing operations for businesses seeking to improve productivity and reduce costs. This software enhances workflows through advanced automation capabilities, minimizing manual interventions and ensuring consistent quality output. It is designed to boost efficiency, scalability, and profitability while seamlessly integrating with existing infrastructure. PRO Production Manager supports a wide range of print streams, facilitating the modernization of production processes without significant expenses. This comprehensive tool is ideal for businesses looking to enhance their operational effectiveness and customer satisfaction.
  55. Smart MailHub: Smart MailHub is a solution designed to address the costs, complexities, and compliance risks associated with producing ad hoc and small batch business correspondence in a post-COVID work-from-home environment. It enables remote employees to securely submit documents for printing and mailing from a centralized production print shop. The software features a secure and user-friendly interface that allows for the straightforward preparation and delivery of business communications. Documents are routed through a virtual printer that utilizes centralized production facilities to automate the printing, inserting, and fulfillment of critical correspondence. Additionally, Smart MailHub includes high-integrity, web-based document tracking and audit capabilities to ensure accuracy, provide proof of mailing, and support document archiving, thereby mitigating compliance risks.
  56. PRO Lockdown: PRO Lockdown serves as a robust solution for communication providers needing to secure customer communications that contain sensitive data. This system encrypts files during transport and storage, ensuring that only authorized parties can access private information. PRO Lockdown is particularly valuable for enterprises looking to secure file transfers to outsourced print providers, safeguarding customer data throughout the entire communications processing cycle—from document creation to production. Additionally, its page-level encryption feature allows each page of a document to be encrypted and decrypted independently, which not only enhances performance during these processes but also permits each page to be encrypted with a different key, thereby offering high security for sensitive information.
  57. PRO Viewer: PRO Viewer offers organizations a high-fidelity, multi-format PDL print stream viewer capable of handling various production print streams, including AFP, Xerox Metacode, PCL, PostScript, and PDF. This tool is essential for simplifying tasks such as document composition, re-engineering projects, PDL migration efforts, quality assurance checks, reprints, and viewing content stored in archives.
  58. Transpromo Express: Transpromo Express enhances customer communications by allowing organizations to quickly and affordably add custom marketing messages and graphics into the existing white space on bills, statements, and invoices without requiring complex application redesign or programming. This tool is compatible with all common print streams and technologies, providing a cost-effective and high-return solution for maximizing marketing expenditures. By integrating Transpromo Express, companies can efficiently leverage their routine customer communications as a vehicle for targeted promotional efforts.
  59. PRO Concatenator: PRO Concatenator offers a high-performance solution that streamlines workflows and reduces processing costs by intelligently concatenating, merging, and re-sequencing selected files into a single, optimized production file. This tool is especially beneficial for organizations handling high-volume document processing from various sources and job types. Its flexible capabilities enable the efficient collection, organization, and optimization of documents, enhancing productivity on high-speed production print and inserting systems, as well as document archiving systems. PRO Concatenator provides exceptional flexibility, allowing providers to implement numerous process improvements without sacrificing file size or fidelity. It supports merging at the page level in a specific sequence and eliminates duplicate resources to reduce file size, enabling fast transmission and processing.
  60. DataPrep: DataPrep IServer is a high-availability solution designed to control and manage the flow of data throughout an enterprise. It utilizes a queue-based structure with built-in FTP, SMTP, HTTP, and LPD daemons, making it easily configurable to oversee the processing and movement of data and documents within a complex, multi-tiered workflow. With a focus on automation and reliability, DataPrep enables organizations to effectively manage their production data workflows. The system is built using ‘Actions’ and is equipped with powerful logging and notification features, allowing system administrators to stay updated on the distribution status of critical transactional documents. Ideal for environments handling complex transactional document workflows and multi-channel communications, DataPrep automates the routing and management of files, providing a robust workflow backbone for high-volume, high-value documents.
  61. Redaction Express: Redaction Express is a powerful solution designed to prevent the inadvertent disclosure of confidential information in the production of transactional documents such as bills, statements, and other customer correspondence. This tool enhances the CrawfordTech suite of transformation utilities by adding redaction capabilities, enabling the automatic identification and redaction of sensitive and private information from print streams, PDFs, and composed documents in high-volume production settings. Redaction Express addresses critical challenges in information privacy while streamlining document production processes, thereby improving compliance and security. With this solution, communication providers can effectively manage compliance risks and minimize costs associated with data protection.
  62. PRO Archiver for OpenText™ Documentum Platform: PRO Archiver for OpenText™ Documentum Platform, developed by Crawford Technologies, is an advanced solution that enhances the OpenText Documentum ecosystem with sophisticated capabilities for print stream conversions, indexing, and document classification across various formats such as AFP, Xerox, PDF, PostScript, and PCL. This tool enables OpenText Documentum customers to modernize and consolidate outdated archiving systems, facilitating the comprehensive management of all content, including critical customer communications, within the OpenText Documentum Platform. This integration not only ensures effective management and secure storage of electronic documents but also compliance with best practices and regulatory standards. By leveraging Crawford Technologies’ transformation capabilities alongside OpenText Documentum’s contemporary content management approach, organizations can develop business applications that drive greater efficiency and extract additional value from enterprise content, regardless of its location or format.
  63. PRO Image: CrawfordTech's PRO Image provides rapid and high-fidelity conversion of TIFF and HEIC/HEIF files into multiple output formats. This solution facilitates the transformation of images into standard formats suitable for printing, viewing, or archiving, compatible with various programs. PRO Image allows users to integrate images with transactional data to produce impactful new documents. It ensures accurate representation of original image files and delivers high-speed performance, making it essential for high-volume printing environments.

SOLUTIONS

Crawford Technologies offers a comprehensive suite of solutions designed to help organizations optimize their document management processes, enhance customer communications, and streamline workflows. From enterprise output management and document re-engineering to accessibility compliance and workflow automation, Crawford Technologies provides cutting-edge tools and expert services that enable businesses to improve efficiency, reduce costs, and deliver exceptional customer experiences. With a focus on innovation, reliability, and customer success, Crawford Technologies empowers organizations to transform their document-related processes and stay ahead in today's rapidly evolving digital landscape.

  1. enPower: enPower solution from Crawford Technologies, is built on a foundation of APIs and Web Services, provides a comprehensive business model that allows organizations to modernize their legacy systems without the need for complete replacement. enPower enables large print service providers, financial institutions, insurance companies, healthcare organizations, and government institutions to leverage the power of emerging technologies, build their own Cloud platforms, streamline their Automated Document Factories (ADFs), integrate content archives, and transform customer communications into mobile-friendly and accessible formats for the visually impaired.
  2. Cloud Computing: Cloud Computing solutions offered by Crawford Technologies empower organizations with adaptable, scalable, and secure cloud-based document management capabilities. By harnessing the potential of cloud computing, these solutions enable expedited document processing, seamless integration with existing systems, and enhanced customer communication. Organizations can efficiently manage their documents and communications while reducing costs and boosting productivity. Crawford Technologies tailors its Cloud Computing solutions to cater to the specific requirements of each organization, and their skilled team is committed to delivering exceptional support and service to guarantee the success of every project.
  3. Compliance: Crawford Technologies offers Compliance solutions that assist organizations in meeting regulatory requirements for their customer communications. These solutions ensure that documents are accessible and comply with legal standards such as ADA and GDPR regulations, helping organizations avoid potential legal issues and penalties. By providing accessible and accurate communications, Crawford Technologies' Compliance solutions also contribute to improved customer satisfaction. The company collaborates closely with clients to understand their specific compliance needs and develop customized solutions to address those requirements.
  4. Content Services (ECM): Crawford Technologies' Content Services (ECM) solution addresses the challenges organizations face in managing and accessing their content effectively. This solution enables organizations to provide the right content to the right people, in the right format, and at the right time. It ensures compliance with the latest regulations, facilitates easy redaction of sensitive information, and optimizes content storage to improve profitability. The Content Services (ECM) solution streamlines document access, supports efficient distribution in various formats, and aligns with digital transformation and customer experience initiatives. Additionally, it allows organizations to extract valuable content from archived documents to support customer experience analytics.
  5. CrawfordTech Academy: Crawford Technologies demonstrates its dedication to customer success through the CrawfordTech Academy, a comprehensive training program designed to accelerate expertise and reduce solution implementation time significantly. The Academy offers flexible online and in-person training options led by a team of experts, ensuring that CrawfordTech users develop the necessary technical knowledge and skills to address their business challenges effectively. By investing in education, Crawford Technologies empowers its customers to maximize the value of their solutions and achieve their customer communication production and delivery goals more efficiently.
  6. Customer Communications Management: Crawford Technologies offers Customer Communications Management (CCM) solutions that simplify and automate the creation of personalized, high-volume customer communications, including bills, statements, policies, and letters. These solutions allow organizations to generate and distribute communications through various channels such as print, email, web, and mobile, while maintaining accuracy, consistency, and compliance with industry regulations. By leveraging Crawford Technologies' CCM solutions, organizations can enhance customer satisfaction, reduce costs, and boost operational efficiency.
  7. Data Security: Crawford Technologies provides comprehensive data security and encryption solutions for communication providers who require secure management and access control for customer communications containing sensitive information. These solutions encrypt all data files during transport and storage, ensuring that only authorized parties can access private data. Additionally, Crawford Technologies offers page-level encryption, which independently secures each page of a document, resulting in significant performance benefits during both the encryption and decryption processes. This approach ensures the highest level of data protection while maintaining efficiency in handling sensitive customer communications.
  8. Digital Transformation: Crawford Technologies provides Digital Transformation solutions that assist organizations in optimizing their operations and staying competitive in the digital era. By employing advanced technologies such as artificial intelligence, machine learning, and automation, Crawford Tech enables businesses to modernize their legacy systems and processes, resulting in increased efficiency, flexibility, and profitability. The company offers a comprehensive range of solutions, including document digitization, workflow optimization, data analytics, and customer communications management, empowering businesses to fully utilize their digital assets and maintain a competitive edge in today's rapidly evolving business environment.
  9. Document Accessibility: Crawford Technologies recognizes the significance of document accessibility in ensuring that everyone, irrespective of their abilities, can easily access and comprehend information. The company understands the importance of creating accessible documents that cater to the needs of all users, including those with disabilities. By prioritizing document accessibility, organizations not only comply with accessibility regulations but also cultivate a sense of inclusion and empowerment within their workforce and the communities they serve. Crawford Technologies emphasizes that documents are considered accessible when they can be accessed by all individuals, regardless of the tools or abilities they possess, and the company provides the necessary software, tools, and education to make ensuring accessibility a straightforward process.
  10. Document Archiving & Storage: Crawford Technologies offers document archiving and storage solutions that provide organizations with advanced tools and software to transform, normalize output, and archive high-volume transactional customer communications, reports, and related content. These solutions support both real-time and batch processing of customer communications, accommodating a wide range of print formats such as AFP, Xerox, PDF, PostScript, and PCL. Additionally, the document archiving and storage solutions integrate with various content services platforms, including Hyland Nuxeo, Hyland Alfresco, OpenText InfoArchive, OpenText Documentum, Microsoft SharePoint, IBM FileNet, and IBM Content Manager OnDemand. The solutions also support cloud platforms like Amazon Web Services and Microsoft Azure, offering organizations a comprehensive and modern approach to customer communication management archiving.
  11. Document Re-Engineering: Crawford Technologies offers a comprehensive suite of tools for Document Re-engineering, empowering businesses to efficiently transform their documents for optimal processing, storage, and distribution. This solution boasts advanced automation and customization features, enabling the seamless transformation of any document type, including print streams, PDFs, and other digital formats, into the desired output format. Whether the goal is to enhance the visual appeal of documents, improve accessibility, or reduce storage costs, Crawford Technologies Document Re-engineering provides the necessary tools to streamline document workflows and increase business productivity.
  12. eDelivery: Crawford Technologies' eDelivery solution, also known as Electronic Document Delivery (EDD), offers businesses a modern approach to customer communication management (CCM) and enterprise communications processing (ECP). By sending documents and information electronically through digital channels such as email, web portals, mobile apps, and SMS, eDelivery provides a faster, more secure, and eco-friendly alternative to traditional paper-based document delivery. Adopting eDelivery solutions allows businesses to meet the growing expectations of tech-savvy customers while realizing numerous operational benefits, including improved efficiency in delivering critical documents and data files. With the majority of businesses believing that electronic document delivery will become the primary method of customer communication within the next five years, Crawford Technologies' eDelivery solution presents a significant opportunity for companies to embrace the benefits of delivering documents electronically and stay ahead of the curve.
  13. ECP: Crawford Technologies' Enterprise Communications Processing (ECP) solutions offer a consistent, architected layer between Customer Communications Management (CCM) and document recipients. These solutions manage all aspects of customer communication processing outside of document composition, enabling the delivery of communications in print, digital, and accessible formats through any preferred channel, even based on individual customer preferences. The ECP suite includes intelligent middleware web services and APIs, advanced reengineering tools, a proprietary high-performance document transformation engine, robust content services capabilities, and a hyper-automated, no-code workflow platform for processing customer communications efficiently.
  14. EDAP: Crawford Technologies' Enterprise Document Accessibility Platform (EDAP) is a comprehensive solution designed to help organizations achieve their goals of inclusion and accessibility for all. The platform serves as a cornerstone for implementing a successful document accessibility strategy, ensuring that documents are accessible to people who are blind, have low vision, or face cognitive challenges. By utilizing modern technology in an enterprise environment, EDAP addresses all the necessary components for creating fully compliant and usable customer communications. Without such a platform, organizations risk wasting time and effort, ultimately failing to reach their accessibility objectives.
  15. Enterprise Output Management: Crawford Technologies' award-winning Enterprise Output Management solutions assist organizations in optimizing their document workflows and output processes, guaranteeing efficiency, compliance, and substantial cost savings. These solutions streamline document transformations, multi-channel communications, quality assurance, and workflow monitoring by leveraging advanced automation and analytics. Crawford Technologies ensures reliable and consistent results across multiple sites and applications, seamlessly scaling to meet growing business needs. By replacing manual processes and labor-intensive re-engineering with optimized document workflows, organizations can increase productivity and effortlessly meet their service level agreements (SLAs).
  16. Language Translation: Crawford Technologies provides a diverse range of Language Translation solutions designed to cater to various business requirements. These solutions offer a blend of AI-based translation and professional human translators, ensuring that organizations can effectively communicate with their target audiences across different languages and cultures.
  17. Migrations: Crawford Technologies offers software, expert services, and extensive experience to migrate legacy enterprise customer communication archives in various printer-defined languages to modern content services and cloud platforms. The company's customer-centric approach efficiently solves complex enterprise migration scenarios, tailoring the process to fit specific business needs and outcomes. Rather than adopting a one-size-fits-all strategy, Crawford Technologies collaborates with clients to determine the most suitable migration approach, which may include bulk loading, parallel processing, hybrid methods, or phased processing. This customized approach helps lower the cost of using and maintaining legacy archival and ECM systems for customer communications, enabling the migration of virtually all legacy archives and ECM systems to one another or to cloud-based content repositories.
  18. Print Conversions: Crawford Technologies offers a suite of Print and Data Stream Conversions software solutions that enable organizations to transform, modify, and enhance print streams and data streams efficiently. These solutions assist in processing print and data streams across various systems, platforms, and applications, providing increased flexibility and interoperability. With Crawford Technologies' software, users can convert print streams to multiple formats, such as PDF, AFP, and PostScript, and seamlessly integrate them into existing workflow processes.
  19. Print Management: Crawford Technologies offers comprehensive print management solutions suitable for businesses of all sizes. These solutions automate document production workflows, streamlining processes, reducing costs, and enhancing overall efficiency. By leveraging Crawford Technologies' print management solutions, organizations can optimize their document production operations and achieve significant improvements in productivity and cost-effectiveness.
  20. Professional Services: Crawford Technologies' Professional Services provides organizations with a comprehensive solution for electronic document processing systems and applications. By combining knowledgeable IT professionals, industry-leading technology, and proven processes, Crawford Technologies assists organizations throughout every phase of implementation, from planning and installation to training and integration. The company's innovative technology and real-world expertise help reduce costs and increase benefits associated with customer communications management.
  21. Quality Assurance: Crawford Technologies places a strong emphasis on quality assurance across all its products and services, demonstrating its commitment to providing customers with the highest level of quality. The company recognizes the critical role that quality assurance plays in any business and takes this responsibility seriously. Crawford Technologies' team of experts is dedicated to implementing the most advanced quality assurance techniques and technologies, ensuring that clients receive reliable, efficient, and effective solutions. By trusting Crawford Technologies for their quality assurance needs, organizations can experience the peace of mind that comes with working with an industry leader.
  22. SAAS: Crawford Technologies offers trusted SaaS solutions designed to simplify complex business processes and help organizations achieve their goals. The company's cloud-based software as a service offerings provide access to powerful software applications from anywhere, at any time, with the convenience of automatic updates, maintenance, and support. Crawford Technologies' SaaS solutions are scalable, customizable, and built to meet each organization's unique needs, whether it involves managing customer communications, streamlining workflow automation, or optimizing document production. By partnering with Crawford Technologies, businesses can discover the power of SaaS and leverage these solutions to drive success.
  23. Workflow Automation: Crawford Technologies offers Workflow Automation solutions that allow organizations to optimize their document processing workflows, minimize manual touchpoints, and achieve higher operational efficiency. These solutions enable businesses to automate document production, distribution, and archiving processes, resulting in faster document delivery, enhanced customer experience, and reduced costs. By leveraging advanced technologies like machine learning and artificial intelligence, Crawford Technologies' workflow automation solutions intelligently route documents, classify and extract data, and automate repetitive tasks, empowering organizations to streamline their operations and boost productivity.

LOCATIONS

CORPORATE HEADQUARTERS

TORONTO,CANADA

STREET ADDRESS: 60 St Clair Avenue East, Suite 1002,

CITY: Toronto

STATE: Ontario

POSTAL CODE: 10001

COUNTRY: Canada

LATITUDE/LONGITUDE: 43.6889644,-79.391318

PHONE NUMBER: +1 416.923.0080

EMAIL ADDRESS: hello@crawfordtech.com

NEW YORK CITY

STREET ADDRESS: 22 Depot Street, PO Box 5198 Potsdam,

CITY: New York

STATE: NY

POSTAL CODE: 13676

COUNTRY: United States of America

LATITUDE/LONGITUDE: 44.6700609,-74.990064

PHONE NUMBER: +1 315-274-9071

EMAIL ADDRESS: hello@crawfordtech.com

FORT COLLINS CO

STREET ADDRESS: 4715 Innovation Drive, Suite 110

CITY: Fort Collins

STATE: CO

POSTAL CODE: 80525

COUNTRY: United States of America

LATITUDE/LONGITUDE: 40.5215866,-105.04657

PHONE NUMBER: +1.866-679-0864

EMAIL ADDRESS: hello@crawfordtech.com

EXTERNAL LINKS

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ONTOLOGY

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